About the Inmarsat Satellite Network
An industry leader in satellite communications since 1976, Inmarsat has become a backbone for critical communications and offers satellite devices that have been engineered for field conditions and high-quality nearly-global coverage. For basic voice connectivity and low bandwidth (narrowband) data, the IsatPhone from Inmarsat provides global communications coverage, except in the polar regions.
The Inmarsat network uses three (3) geostationary satellites to provide voice and data communications almost everywhere on earth. Each satellite is equipped with a single spot beam that covers up to one-third of Earth’s surface. Because Inmarsat coverage extends from latitudes of -82° to 82° regardless of longitude, higher latitudes will have lower performance.
Registration to the network requires a clear line of sight to the equator and may not be suitable for use in canyons or mountains. Because the satellite orbit further from earth, network registration times may take a little longer than with competing networks.
With an accessible price point and coverage that spans most of the globe, except the polar regions, the IsatPhone from Inmarsat is a great option for budget-conscious individuals. It’s important to remember that the antenna on Inmarsat devices must have an open view of the sky towards the equator, so they are best used in a stationary position and less suited to walking while talking. Also, the availability of service at the edge of the coverage areas fluctuates, depending on various conditions.
Service Detail - How Inmarsat Satellite Coverage Works
The Inmarsat satellite constellation consists of 3 satellites in a geosynchronous (GEO) orbit approximately 22,000 miles above the earth. The satellites are positioned to transmit radio beams in two global configurations covering the oceans and major land masses. It is important to note that Inmarsat coverage extends from latitudes of -82° to 82° regardless of longitude, so higher latitudes like the polar regions are not covered.
International travelers: Please research local laws before you travel as some countries don’t permit the use of satellite phones. For travel to India, note that local laws require airtime service be acquired from the local provider BSNL.
How to Connect to the Inmarsat Network?
Using an IsatPhone, ensure you are in a stationary position and orient the antenna so it has an unobstructed view of the sky toward the equator.
Use your satellite phone near to tall buildings, trees or mountains that can obstruct the line of sight with satellites in the sky.
Note: The polar regions aren’t covered by the Inmarsat satellite network.
How do I call a landline or cellular number using an IsatPhone2?
Press and hold the 0 key until the + appears or dial “00”. Dial the country code, area code and phone number.
- Example: + (country code) (area code/city code) (phone number)
- Example: + 61 419 253 6008
What is the dialing sequence to call an IsatPhone2 from a landline or cell phone?
From your phone, dial “00” or press and hold the 0 key until the + appears, then dial the 870 IsatPhone number.
- Example: +870x-xxxx-xxxx
Note: This is an International call, so you do require International call access. Also check with your service provider as the calls costs to call an satellite service can be very expensive and vary from all Carriers.
How do you dial IsatPhone2-to-IsatPhone2 calls?
Press and hold the 0 key until the + appears followed by the 870 Inmarsat phone number.
- Example: +870x-xxxx-xxxx
Does IsatPhone2 support text messaging?
Yes, it is easy to send a text message from you satellite phone and incoming text messages are free to receive. Family and friends can text your Inmarsat service for free from our website here FREE SMS to Inmarsat User
How do I receive calls on my IsatPhone2?
To receive a call on your Inmarsat phone number, the antenna of your device needs to be pointed toward North / East to register and connect with the Inmarsat network. To maintain your network connection with the Inmarsat satellites over the equator, the device should remain in a stationary position while you are expecting a call or on a call. TIP: SatPhone Shop’s Isatphone prepaid cards include voicemail service, in case you miss a call.
How do contacts call my IsatPhone2?
There are two ways that someone can call you on your Isatphone phone. Note that the first three digits (870) is the international country code for an Isatphone.
- Dial your IsatPhone phone number directly, which can be expensive depending on the network they are calling from. From Australia, they would dial: 0011-870x-xxxx-xxxx (your Inmarsat phone number).
What does it cost to call an Inmarsat phone number?
Cellular and landline network operators can charge quite a lot for calls to a satellite phone number. Please get anyone to check with their provider first. TIP: Its much cheaper for them to use the free SMS from our website and for you to then return their call.